Terms and Conditions

Effective Date: 01 September 2025
Website Owner: Empact Wellness (Pty) Ltd
Website: www.empactwellness.co.za
Jurisdiction: South Africa

 

These Terms and Conditions (“Terms”) govern your use of our website, your interactions with us, and your access to and use of the services we provide. By engaging with us or using our website at www.empactwellness.co.za, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.

In respect of our services, these Terms should be read in conjunction with the terms and conditions of the Empact mobile application.

 

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About Us

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Empact Wellness (Pty) Ltd ("we", "us", "our") is a private company registered in South Africa, committed to offering employee wellness services and solutions.

 

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Application of These Terms

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These Terms apply to:

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• Your use of our website and digital platforms;

• Your purchase, use, or engagement with any of our products or services;

• Communications, subscriptions, consultations, or transactions with us.

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Additional or specific service terms may apply in certain circumstances. If there is a conflict between these general Terms and specific service terms, the latter will apply.

 

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User Eligibility and Legal Capacity 

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By using this website or engaging with our services, you confirm that you are at least 18 years old and have full legal capacity to agree to and be bound by these Terms. If you are using our services on behalf of another person or entity, you represent that you have the authority to do so.

 

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Acceptance and Updates

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By using our services or accessing our website, you confirm that you have read, understood, and accepted these Terms and our Privacy Policy. We may update these Terms periodically. Continued use of our services or website after changes are made constitutes your acceptance of the updated Terms.

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Services and Product Use

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We provide employee wellness services and solutions. Access to our services may require registration, payment, or agreement to additional terms.

You agree to:

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• Use our services for lawful and legitimate purposes;

• Not misuse, reproduce, resell, or exploit our services or content for commercial purposes without permission;

• Provide accurate and complete information when requested.

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Personal Information and Privacy

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We respect your privacy. Any personal information collected during your interaction with us is handled in accordance with our Privacy Policy, in line with the Protection of Personal Information Act (POPIA).

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You must ensure that:

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• All information you provide is accurate and up to date;

• You update us promptly if your information changes.

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Communication and Marketing

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By providing your contact details, you agree that we may communicate with you about our services. If you opt-in to marketing communications, you may unsubscribe at any time via the link in emails or by contacting us.

 

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Website and Digital Platform Use

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You may not:

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• Interfere with or attempt to gain unauthorised access to our systems;

• Introduce malicious code or content;

• Copy or republish our content without permission.

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We may restrict or suspend access at any time if we believe there is misuse or breach of these Terms.

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Intellectual Property

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All intellectual property associated with our services and content (including the website) remains the property of Empact Wellness (Pty) Ltd. You may not reproduce or use our material without written consent, except as permitted for personal, non-commercial use.

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Limitation of Liability

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To the fullest extent permitted by law:

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• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website;

• Our total liability for any claim, whether in contract, delict or otherwise, is limited to the amount you paid us for the specific service giving rise to the claim (if applicable).

 

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Indemnity 

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You agree to indemnify, defend, and hold harmless Empact Wellness (Pty) Ltd, its directors, employees, resellers and service providers from any claim, demand, loss, liability, or expense (including legal costs on an attorney-and-own-client scale) arising out of or related to your use of our website or services, your breach of these Terms, or your violation of any law or the rights of a third party.

 

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Governing Law and Disputes

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These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

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Disclaimers

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The content on our website and any communication from us (unless expressly stated otherwise in a formal agreement) is provided for general information purposes only. It does not constitute professional advice, and should not be relied upon as such.

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While we take reasonable steps to ensure the accuracy and completeness of information, we make no warranties or representations as to the correctness, reliability, suitability, or availability of the content, services, or information provided.

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Your use of our website and services is at your own risk. It is your responsibility to ensure that any products, services, or information available through this Website or via our organisation meet your specific requirements.

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The Website may contain links to third-party websites. These links are provided for your convenience only. Empact Wellness (Pty) Ltd has no control over and accepts no responsibility for the content or use of these websites.

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We do not guarantee that the website or its content will always be available or uninterrupted. We may suspend, withdraw, or restrict access without notice for operational or security reasons.

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To the maximum extent permitted by law, we disclaim all liability arising from:

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• Errors or omissions in any information or material provided;

• Any decisions made or actions taken based on such information;

• Loss or damage of any kind incurred as a result of the use of our website, services, or any linked third-party platforms.

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Changes to Terms

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We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of those changes.